You can reach the First Volunteer Customer Care Center toll free at 1-866-668-4700, from 8:30 a.m. (EDT) until 5:30 p.m. (EDT), by filing out this form, chatting with our chat bubble in the lower right corner, or visiting any of our 24 branch locations.
Call about issues that require immediate attention or involve sensitive information such as:
- Enroll in Telephone Banking
- Lost or stolen items like credit cards, checks and debit cards
- Identity theft
- Fraudulent transactions
- User names and passwords
- Account numbers and balances
- Transaction information
- Social security numbers
- To request a copy of your Customer Credit Card Agreement
Please use this form to send us questions, comments, and feedback. Your e-mail will be directed to the most appropriate person and answered within one business day. For questions and comments that cannot be resolved through e-mail, call us at 866-668-4700.